WKTS Privacy Policy — How We Keep Your Data Safe

Introduction — Why This Policy Matters

WKTS (wkts.bet) is an international online betting and gaming platform. When you create an account, log in, or use our services, certain information naturally comes to us. This Privacy Policy sets out, in full transparency, everything we do with that information.

WKTS believes your personal data belongs to you. We only collect what is genuinely necessary to provide our services — nothing more. This policy is built in accordance with international data protection standards (GDPR-compliant).

What Information Is Collected Details

WKTS collects data in two ways — directly from you and automatically during your use of the platform.

2.1 Information You Provide Directly

2.2 Automatically Collected Information

• IP address and device type (for security verification)
• Browser Type & Operating System
• Time spent on the platform and pages visited (for UX improvement)
• Login time and location (for detecting unusual access)
• Cookies & Session Data (to keep services running)

How Your Information Is Used

WKTS uses the data it collects for the following purposes only — it is not used for anything beyond this:

• Services Provided: Account creation, login, payment processing, and management of betting activities.
• Identity & Age Verification: Protection of minors and KYC compliance.
• Security Assurance: Preventing fraud, money laundering, and unauthorised access.
• Customer Support: Addressing your complaints or queries.
• Relevant Communications: Notifying you of important account updates and bonus offers. You can opt out of marketing emails at any time.
• Platform Improvement: Analyzing your usage patterns to improve the quality of our services.
• Legal Obligations: Complying with regulatory directives and adhering to AML regulations.

Who We Share Your Data With Transparency

WKTS only shares data in specific circumstances and with specific parties, as outlined below:

4.1 Authorised Service Providers

• Payment Gateway: bKash, Nagad, and Rocket — solely to process transactions. They are not permitted to use your data for any other purpose.
• KYC Services: Trusted third-party providers are used for identity verification.
• Game Provider: Session data required during gameplay — no personal information is involved.
• Cloud Services: For data storage — under strict confidentiality agreements.

4.2 Legal Obligations

In cases involving court orders, regulatory directives, or AML investigations, WKTS is legally required to share relevant information with the appropriate authorities. This is also necessary for your own protection.

Your data is not shared with any parties beyond those listed above — that is WKTS's commitment.

Cookies Policy

WKTS uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience.

You can disable cookies at any time through your browser settings, though doing so may limit certain features on the platform.

Data Retention & Periods

WKTS does not retain your data indefinitely. Each category of information has a defined retention period:

• Account Information: Up to 5 years while your account is active and after closure (as required by law).
• Transaction Records: 5–7 years, in accordance with financial regulatory requirements.
• KYC Documents: 5 years, as required by applicable regulatory obligations.
• Support Conversations: Deleted 2 years after last contact.
• Cookies & Session Data: Up to 90 days from the session, respectively.

Once the defined retention period expires, data is securely deleted or anonymized so that it can no longer be used to identify you.

Your Rights Important

You have the following rights over your personal data on WKTS. To exercise any of these rights, email us at support@wkts.bet:

WKTS will respond to any rights request within 30 days of receipt.

Protection of Minors' Privacy

WKTS strictly prohibits registration by anyone under the age of 18. We do not knowingly collect or store any personal information from minors.

If you suspect that a minor's information may have been submitted to us for any reason, please notify us immediately at support@wkts.bet. We will promptly verify and delete the data, and close any associated account.

Security Measures

WKTS uses industry-standard technical and organizational measures to protect your data:

• TLS 1.3 Encryption: All interactions with the website and app are encrypted.
• AES-256 Storage Encryption: All stored data is protected with the highest level of encryption.
• Two-Factor Authentication (2FA): OTP verification is mandatory when accessing your account.
• Real-Time Threat Detection: Unusual access or activity is detected and flagged automatically.
• Regular Security Audits: Annual security audits conducted by independent third parties.
• Restricted Staff Access: Access to sensitive data is restricted to authorized personnel only.

That said, no platform can guarantee 100% security over the internet. We strongly recommend keeping your password strong, not sharing it with anyone, and avoiding logging in over public Wi-Fi.

Privacy Policy Updates

WKTS may update this Privacy Policy from time to time — for example, when new services are added or in response to legal changes. For significant updates, we will:

• We will send advance notice to your registered email (at least 14 days prior).
• We will display clear banner notifications on the platform.
• We will update the "Last Updated" date at the top of the page.

Continued use of our services after any changes are made will be considered your acceptance of the updated policy. If you do not agree with any changes, you have the right to close your account.

Privacy Contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please reach out through the following:

We take every privacy complaint seriously and make every effort to resolve it in good faith.